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Terms

Terms & Conditions

The terms on which this website and the empanelment application are provided.

These terms apply to use of the Diagnex Doctors website and to professional applications submitted through it.

About this website

The website provides information about Diagnex for doctors, hospitals and professional partners and allows eligible professionals to express interest in working with Diagnex. Website content is informational and does not replace independent clinical, legal, tax or professional advice.

Applications are not agreements

Submitting an empanelment or onboarding application starts a review process only. It does not create an empanelment, clinical privilege, referral arrangement, employment relationship, patient-volume commitment, commercial entitlement or binding agreement. Any active relationship is subject to separate review, credential verification and formally agreed terms.

Clinical responsibility

The treating doctor retains responsibility for clinical judgement, diagnosis, prescription and medication decisions. Diagnex Care Managers and operational teams work within defined roles and do not replace or override the treating doctor.

Service scope and availability

A service or pathway described on this website is not a guarantee of availability for a particular patient, locality or date. Relevant scope, operating readiness, professional availability and locality are confirmed before a care pathway is accepted. Future or developing capabilities are not represented as live unless deployment and verification evidence exists.

Information and evidence

Diagnex seeks to distinguish current operating evidence from future plans. Public proof points on this site should be read in their stated context; for example, the approved Home Hemodialysis proof point is 250+ sessions delivered, and the healthcare legacy dates to 1995.

Professional information

You are responsible for ensuring that information and credential documents you submit about yourself are accurate and that you are permitted to provide them. Do not upload patient records, prescriptions or unnecessary patient-identifying information through the professional application forms.

Website use

You may not misuse the website, attempt unauthorised access, interfere with its operation, submit unlawful material or falsely represent professional credentials. Diagnex may change website content or application workflows as its operating model evolves.

Contact

Diagnex is the public brand of Carehorizon Health Private Limited. For website or professional-application questions, email care@diagnexhealth.com or call Diagnex.