A Unit of Lakhotia Diagnostics·30 Years of Medical Excellence
Frequently asked questions

Answers for referring physicians.

Everything a doctor typically wants to know before extending care through the Diagnex network.

Is Diagnex a doctor directory or a referral listing?+

No. Diagnex is an integrated clinical-services organisation and a care-delivery network. Empanelment lets you extend your prescribed services through a coordinated network across home, mobile, clinic and hospital settings — not simply list your name.

What happens to my patient when I extend care through Diagnex?+

The patient stays yours. You retain clinical authority and patient data access, and care is delivered against your written prescription. Every service writes to a single longitudinal record on Diagnex Core, so continuity is strengthened, not broken.

Which services can I prescribe into?+

Eight integrated verticals are live: Diagnostics, Nursing, Clinical Procedures, Rehabilitation, Chronic Care, Home ICU, Medical Equipment and Dialysis, plus extended home services. See the Services page for the full portfolio.

How is clinical quality governed?+

Documented clinical governance applies across every service and setting: platform-level controls (credential verification, documentation, escalation, audit, data security), service-specific protocols, and continuous review including physician oversight and incident reporting.

Can I review your protocols before I empanel?+

Yes. Physicians and partners may review protocols, credentialing, equipment histories and quality documentation during due diligence, at any point.

How is patient data handled?+

Records are maintained securely in Diagnex Core and available to authorized treating clinicians, managed per consent and data-protection obligations.

Where does Diagnex currently operate?+

Across four cities — Mumbai, Navi Mumbai, Howrah and Kolkata — with an expansion target of approximately 50 locations by 2027–28.

What was the model first proven on?+

Home hemodialysis: 500+ documented sessions, each against a named consultant's written prescription, on hospital-standard Fresenius 4008S machines. The discipline proven there now governs every service.

How long does empanelment take?+

After you apply, our team reviews your registration and credentials and responds within three working days. Onboarding onto Diagnex Core and a protocol briefing follow.

Does Diagnex carry indemnity and insurance?+

Diagnex maintains professional indemnity and relevant insurance for its licensed clinical operations. Connect with us for details.